Salesforce implementation

Boost Your Company's Performance With Salesforce Support & Implementation

Our comprehensive Salesforce app development and Salesforce implementation services increase revenue, improve organizational flow, and optimize customers’ Salesforce investments. Businesses of all sizes and sectors may benefit from the solutions provided by our skilled team of resources and Salesforce experts.

As a certified Salesforce partner, we use state-of-the-art CRM strategies to transform your business strategy, encourage collaboration between all stakeholders, and help your staff provide more outstanding value.

ITG’s Salesforce Solutions

Salesforce Sales Cloud Implementation

Firms can aid selling agents by refining the sales process via Salesforce Sales Cloud. It gives one aspect of the sales process with full details of the client experience. It makes team efficiency and profit reports via a device independently visible.

Salesforce CRM
Implementation

We can revolutionize your organization with our Salesforce CRM setup, which integrates features from the financial services cloud, the sales cloud, automation for marketing, data analysis, and service cloud.

Salesforce Commerce Cloud Implementation

With tools for managing merchandising and marketing, optimizing conversions, and personalizing the purchasing procedure using artificial intelligence, this Salesforce solution is aimed toward B2C merchants.

Salesforce Marketing Cloud Implementation

Our distinctive Marketing Cloud solutions, as provided by an expert Salesforce development business, let clients build a brand, tailor customer journeys, engage consumers, and maximize marketing ROI all on one platform.

Salesforce Service Cloud Implementation

The Salesforce Service Cloud can help companies enhance and speed customer support. The AI-powered Service Cloud broadens your business’s horizons and gives your customers the comprehensive, all-inclusive care they need.

What Our Salesforce Consultants Carry Out

If you want to deploy Salesforce or upgrade your current solution, ITG can help.

Establishing Corporate Goals

Salesforce will help define the goals of the firm. With the help of Salesforce consulting, you may decrease the duration of closed cases or drawn-out sales cycles, automate customer service and sales-related tasks, enable more visible reporting, and execute successful email marketing campaigns.

Salesforce Components With
Business Goals

Considering the establishment of what you want from your business, it is possible to establish the aforementioned targets through Salesforce characteristics. Now is the moment to determine the Salesforce capabilities (particular or conventional) to do this.

Advising On The Best Version Of Salesforce

Suggesting which Salesforce version is most suitable. Choosing the proper version means addressing your company’s difficulties without paying for things that aren’t necessary. We examine your needs and recommend an edition that will work flawlessly for your company.

Creating Processes For Marketing & Support

Creating sales and customer support procedures in the Salesforce Marketing, Sales, and Service Clouds. For example, we use Salesforce to streamline sales and customer support operations, develop tailored customer journeys, and run targeted advertising campaigns, among other things.

Creating A Plan For User Acceptance

Developing a plan for user uptake. We provide a user acceptance plan that includes release notes, incentives for proficient Salesforce users, iterative user training, and prompt user assistance from the Salesforce admin to assist your users in adjusting to the new system.

Salesforce can improve customer acquisition, conversion, and retention rates; ITG’s specialists can help.

Get Salesforce to Work for Me

Why Do Businesses Use The Salesforce Service Cloud?

Service Cloud increases a company’s brand value while assisting current and new clients excellently. The platform has the following main benefits, to name a few:

Improved Customer Data Access

Salesforce Service Cloud Implementation is the most straightforward method for maintaining updated essential data and putting it in one area for easier access.

Enhanced Client Assistance

Salesforce Service Cloud can serve clients from anywhere, at any time. Staff members may complete their work from any location using the Salesforce Mobile App.

Expanded Sales Prospects

We assist organizations in gaining access to enhance total customer satisfaction. This aids firms in building a more dependable internet presence and more sales chances for their salespeople.

Boost Sales

This smart technology assists firms in connecting with buyers at every stage of the continuing sale. Manage a positive customer experience by contacting them via email, phone, or SMS.

Data & Reports Analysis

Firms can create correct forecasting reports, allowing managers to receive concise reports with statistics and the sales team to make the right judgments.

More Effective Internal Processes

Any organization can benefit from using Salesforce internally, leading to a more organized and efficient sales process. This makes it easier for enterprises to take advantage and gain rewards.

Formulation Of A Strategy

Salesforce helps sales teams create business-focused plans and supports them in doing so. Analyzing and tracking different company processes is possible with the Salesforce CRM.

Automation Of Businesses

Process operations, workflows, authorizations, and flow builder tools can lead to sales, marketing, and finance process automation. You can improve overall corporate efficiency.

Client Contentment

Salesforce makes it possible to communicate effectively, using the right message, with the right customer. Learning about each customer’s needs also provides a customized experience.

Salesforce Project Roadmap To Your Success

Difficulties ITG Can Overcome For You

With Salesforce, we resolve several issues, such as:

A flawed sales process leads to low success rates

Salesforce Sales Cloud allows us to fully improve or rework your sales approach. For best results, we advise using coding-based extensions or standard Salesforce features. It allows you to build and display a well-organized sales process, supporting sales staff in closing deals. Salesforce consulting might result in a 28% increase in sales revenue and a 26% increase in win rates.

Long-Term Cases Result In Inadequate Customer Care

We can assist you in strengthening the standard of your customer assistance by utilizing the default or integrated case management functions in Salesforce Service Cloud. You’ll discover how to leverage its automated case challenge, establishing priorities, and escalation processes to improve your service operators’ performance, resulting in 31% quicker case resolution.

Inadequate Rates Of Lead Conversion

We demonstrate how to boost lead conversion rates by implementing effective omnichannel marketing strategies and allowing digital marketing using Salesforce Marketing Cloud capabilities. We will help you design compelling scenarios for customer communication. This should improve lead conversion by 30%, as you’ll be able to interact with more clients and provide them with individualized attention.

What Sets Us Apart From Other Cloud Service Providers For Salesforce?

Proficiency

Our specialist team of Salesforce Support and Implementation specialists has extensive knowledge of the platform. Because of our proficiency with Salesforce and our grasp of its specifics, we guarantee that you will get the highest caliber of service.

Ingenious Ways

Our goal is to provide creative, user-focused solutions. Salesforce developers that are up-to-date with emerging technologies and trends work with us. We create beneficial, productive alternatives for your company that align with industry standards using state-of-the-art tools and techniques.

A Customer-Focused Strategy

By emphasizing your requirements and aims, we guarantee that we fully grasp your business targets, issues, and goals. We offer tailored care and support to assist you in creating ideas and approaches that meet your particular needs throughout the implementation and support phases.

Have 30 minutes of free consulting with ITG Experts!

Portfolio

Med Health

Web Design

Gioia

Web Design

Elite Financial

Web Design

Wisc

Web Design

Meet Our Clients

Share Your Idea To Get Free Quote

Testimonals

AMY VEUGELER

VICE PRESIDENT - MARKETING

I just wanted to let you know that digital catalog is one of our prime marketing tools. ITG made it so simple every year. You guys are the best! Keep up the great work!

STEVE KROMER

PRESIDENT, CAMBIUM ASSESSMENT

Working in a technology- forward organization provides an ideal environment for continuous learning, as technology is constantly evolving. Our motivation with colleagues to build world-class products and services that have a positive impact on society is a powerful driving force.

To the maximum extent possible, we assist companies in using Salesforce

Boost Your Company's Performance With Salesforce Support & Implementation

ITG’s Salesforce Solutions

Salesforce Sales Cloud Implementation

Salesforce CRM Implementation

Salesforce Commerce Cloud Implementation

Salesforce Marketing Cloud Implementation

Salesforce Service Cloud Implementation

What Our Salesforce Consultants Carry Out

Establishing Corporate Goals

Salesforce Components With Business Goals

Advising On The Best Version Of Salesforce

Creating Processes For Marketing & Support

Creating A Plan For User Acceptance

Salesforce can improve customer acquisition, conversion, and retention rates; ITG’s specialists can help.

Why Do Businesses Use The Salesforce Service Cloud?

Improved Customer Data Access

Enhanced Client Assistance

Expanded Sales Prospects

Boost Sales

Data & Reports Analysis

More Effective Internal Processes

Formulation Of A Strategy

Automation Of Businesses

Client Contentment

Salesforce Project Roadmap To Your Success

Difficulties ITG Can Overcome For You

A flawed sales process leads to low success rates

Long-Term Cases Result In Inadequate Customer Care

Inadequate Rates Of Lead Conversion

What Sets Us Apart From Other Cloud Service Providers For Salesforce?

Proficiency

Ingenious Ways

A Customer-Focused Strategy

Have 30 minutes of free consulting with ITG Experts!

Portfolio

Med Health

Gioia

Elite Financial

Wisc

Meet Our Clients

Share Your Idea To Get Free Quote

Testimonals

Salesforce CRM
Implementation

Salesforce Components With
Business Goals